Loyalty comes in different size and flavours.

Do you know which customer loyalty marketing variables have the most impact on consumer repeat engagement?

Transactional Loyalty

Transactional Loyalty

Social Loyalty

Social Loyalty

Behavioural Loyalty

Behavioural Loyalty

Advocacy Loyalty

Advocacy Loyalty

Engagement Loyalty

Engagement Loyalty

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Most Impactful Customer Loyalty Marketing Variables are customer satisfaction, brand quality, brand experience, brand image, switching costs and customer product involvement

Our Solutions

Create seamless experience with loyal customers

Engage your customers repeatedly on multiple dimensions with a loyalty program. Give your customers a reason to buy frequently, stay engaged and become a brand advocate.

Unpack endless opportunities with Brandmark loyalty services

◉  Improve Customer Service by getting an instant view of a customer’s overall value.

◉  Omni-channel capabilities allow the users to earn or redeem points on the website, in-store POS, and mobile app.

◉  Simple dashboard administration to manage activities, rewards, emails, points expiration, etc.

◉  Easy build integrations with 3rd parties systems like e-commerce, POS, mobile, CRM, email service and more.

Grow Your Business

Repeat sales

Profitability

Revenue per customer

Brandmark will come up with multiple dimensions of loyalty that our clients can reward their customers with in order to build a reliable and profitable customer base. We will develop a comprehensive strategy to engage customers through a modern-day loyalty programs, which will help maximize repeat sales and per-customer revenue. We will devise tactics to engage customers through in-store programs, loyalty cards, email communications, and other channels.

Transactional Loyalty

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Transactional Loyalty

Transactional Loyalty

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Achieve customer retention and identify different transactions to reward your customers at different purchase stages of a rewards program.

Social Loyalty

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Social Loyalty

Social Loyalty

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Customers today are talking actively about their brand experiences, sharing feedback and recommending products on social media. Create rewards for different activities like sharing, reviews, follow on different social media platforms etc.

Behavioural Loyalty

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Behavioural Loyalty

Behavioural Loyalty

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Loyal customers show behavioural loyalty by not switching to another brand. Recognizing and rewarding such behaviour, deciding the type of behaviour to be rewarded is critical for a brands success to achieve customer retention.

Advocacy Loyalty

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Advocacy Loyalty

Advocacy Loyalty

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Activating your loyal customer base starts by identifying customers who are spreading the most positive messages about your brand. Customer advocacy matters, make every referral count, reward your brand advocates and encourage them to spread the good word for your brand.

Engagement Loyalty

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Engagement Loyalty

Engagement Loyalty

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Customers today are talking actively about their brand experiences, sharing feedback and recommending products on social media. Create rewards for different activities like sharing, reviews, follow on different social media platforms etc.

    Scale Up Profits

    Our proprietary platform will manage loyalty programs to ensure maximum results. By collecting data on a variety of customer interactions, we’re able to identify those customers who are most likely to become loyal customers. This helps us tailor the right communications and experiences to help those customers become return customers over time.

    Maximize Customer Retention.

    • Unlock 360 degree loyalty by rewarding customers for various actions
    • Segment customers into tiers. Make them feel special
    • Engage and convert customers with a built-in message engine

    Avoid Discounts. Preserve Margins.

    • Run loyalty promotions to create repeat buyers and avoid one-time bargain hunters
    • Flexible reward options to maximize margins, for ex. Gift certificates, discounts, free shipping, free products and more

    Improve Customer Service.

    • Get an instant view of a customer’s overall value

    Loyalty at a glance

    40%
    of business owners say that their loyalty program members spend more than other customers.
    20%
    of customers say they will adjust their spending behaviours in order to maximise loyalty benefits.

    Discover how Brandmark helps you

    meet your goals
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